are defined as any incident or situation causing trauma to an individual or group of individuals.
Over recent years, there has been an increase in the number of incidents which have been traumatic to employees.  These incidents include serious accidents, robberies and suicides.  Such incidents often adversely affect the behaviour and emotional well being of staff involved, either directly or indirectly and can prove detrimental to both effectiveness and productivity at work.  A trauma therapist will visit the site and offer assistance and advice to either an individual or to groups of up to 8 employees.
During this emergency intervention stage, individuals at risk of more serious symptoms posttraumatic stress disorder (PTSD) are informally assessed and then referred, after four weeks, for further treatment, using cognitive behaviour therapy (CBT) which is empirically demonstrated to be so brief and successful, that it is now recommended by the Department of Health.
As a ‘stand alone product’, an annual retainer is charged to cover the maintenance of telephone line, retention of therapists, access to a 24 hour critical incident management consultation and distribution of trauma leaflets.  However the annual retainer is waived if you have an Employee Support Programme for all staff.